BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 08-03-2006, 11:58 AM   #1 (permalink)
New Member
 
Join Date: Jul 2006
Model: 8700g
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Problem with Outlook Web Access

Please Login to Remove!

I work at a small not for profit in New York City. We have a handful of blackberry's and use T mobile as our provider. We don't use a bes and set up our exchange email accounts on T mobiles web site.

Anyway, sometime last week we started getting some emails on our bbs with no body...the heading would come across but not the text. Weird. Anyway we tracked it down to our users who use the Outlook Web Access feature. When an email is sent from OWA it shows up fine in Outlook and on the web but not on the BB. On the BB we only get the subject and thats it.

When I send something from OWA to another account I have set up on my BB( tmo.blackberry.net address) it shows up fine. I also sent an email from OWA to a former coworker who received it fine on his bb....they go through a bes.

It's probably some kind of Outlook problem on our end but I'm just curious if anyone has come across anything like this.

Any thoughts would be greatly appreciated
Offline  
Old 08-03-2006, 12:23 PM   #2 (permalink)
New Member
 
Join Date: May 2006
Model: 8830
Carrier: Verizon
Posts: 11
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I came here to ask the very same question. Our carrier is Verizon and we're having the same issue.

I have my home email address set up on my BB and I receive email fine. We can receive email from other domains but when we send to someone within the company the body is gone, yet if the same message is opened with Outlook or OWA the body is there. The strange thing is that if we forward the blank message from our BB and open it in Outlook, the body contains a bunch of =0A=. Nobody knows that that =0A= means. I spent an hour on the phone with a Verizon tech the other day and he was completely stumped.

Last edited by Trindy : 08-03-2006 at 12:28 PM.
Offline  
Old 08-03-2006, 07:13 PM   #3 (permalink)
Talking BlackBerry Encyclopedia
 
Wishdemon's Avatar
 
Join Date: Jun 2006
Model: 8320
Carrier: T-Mobile
Posts: 324
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

This is actually a problem from RIM....they are aware of it and are working on it, but as of yet, dont have a timetable as to when itll get fixed...
__________________
- Take It Easy
- Nacho Squeeze!
Offline  
Old 08-03-2006, 11:56 PM   #4 (permalink)
BBF Moderator
 
akosnitzky's Avatar
 
Join Date: Jul 2005
Location: Southern Florida
Model: 9650
OS: 6.0.0.333
Carrier: Verizon BIS
Posts: 14,484
Post Thanks: 6
Thanked 7 Times in 7 Posts
Default

I am a Verizon user. They claim that they have fixed the problem to some extent. I am still having the problem I believe. At some pt, I am interested in figuring out the cause of the problrm and what they did to fix it. I know that many of use are experiencing the symptoms.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.