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Old 08-04-2006, 01:04 PM   #1 (permalink)
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Default E-mails to BB bouncing-Invalid Recipient

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E-mails to my BB address are bouncing with the following error

original message was received at Fri, 4 Aug 2006 16:46:09 GMT
from mx08.bis.na.blackberry.com [172.20.90.23]

----- The following addresses had permanent fatal errors -----
<XXXXXX@mycingular.blackberry.net>
(reason: 554 5.7.1 Invalid Recipient)

I have resent service book from BIS and did the battery trick.

Any ideas?
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Old 08-04-2006, 01:40 PM   #2 (permalink)
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is that adress set up on your BIS account? or did you change your BIS address to something else
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Old 08-04-2006, 02:16 PM   #3 (permalink)
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Quote:
Originally Posted by BERDucky
is that adress set up on your BIS account? or did you change your BIS address to something else
The only account that shows in BIS is my gmail address. I don't remember having to setup the [email address] address in ver1.8
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Old 08-04-2006, 01:31 PM   #4 (permalink)
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BIS v1.8 required to set up a bb email address.
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Old 08-04-2006, 01:57 PM   #5 (permalink)
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Quote:
Originally Posted by drf
BIS v1.8 required to set up a bb email address.
I have not changed my BB address since I first set it up.
Last night I changed Gmail address from being fowarded, to being pushed with the new 2.1.
My gmail account is being pushed to the BB fine, but mail addressed to the [email address] address is not working.
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Old 08-04-2006, 02:40 PM   #6 (permalink)
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In the BIS should my [email address] address show in the "E-mail Accounts" ?
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Old 08-04-2006, 02:54 PM   #7 (permalink)
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yes - if that address is not present that's why your getting the bounc backs
sign into Gmail and disable your old forwarding rule

this will stop these bounce backs
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Old 08-04-2006, 05:57 PM   #8 (permalink)
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Quote:
Originally Posted by BERDucky
yes - if that address is not present that's why your getting the bounc backs
sign into Gmail and disable your old forwarding rule

this will stop these bounce backs
I had already disabled my old forwarding rule in gmail. Some how my @mycingular.blackberry.net address was deleted form the BIS.

I attempted to setup my BB address earlier today in BIS, but got error message that it was already in use, like I didn't already know that.
I tried it again later this afternoon and was able to get [email address] address added to BIS. I now have my gmail address and BB address showing in "E-Mail Accounts" and both appear to be working fine now.

Thanks for the help!
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