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Old 08-07-2006, 06:39 AM   #1 (permalink)
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I do not seem to have the Enterprise Activation application on my 7100. I have v4.1.0.309 installed. I am trying to get activated with my corporate BES.

Any help is much appreciated!!!

Thanks.
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Old 08-07-2006, 06:42 AM   #2 (permalink)
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Two simple checks - try to see if it was hidden. Also try a hard reset (pull the battery).
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Old 08-07-2006, 06:46 AM   #3 (permalink)
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How can I see if an app is hidden?
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Old 08-07-2006, 07:20 AM   #4 (permalink)
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Not hidden and I pulled out the battery, but I still don't have an Enterprise Activation link.
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Old 08-07-2006, 07:40 AM   #5 (permalink)
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Have you checked under Options (or Options->Advanced Options)? Enterprise Activation should be located there as well.
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Old 08-07-2006, 07:48 AM   #6 (permalink)
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Its not there either.
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Old 08-07-2006, 08:00 AM   #7 (permalink)
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Wirelessly posted (Cingular 7130c: BlackBerry7130/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)

Do you have the full BES plan active on the account?
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Old 08-07-2006, 08:21 AM   #8 (permalink)
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Is this a brand new BB or a used one? Once you activate a BB on a BES that icon disappears until you do a wipe on it.
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Old 08-07-2006, 08:27 AM   #9 (permalink)
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It can still be found in the Options, even though it is gone from the home screen.
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Old 08-07-2006, 10:08 AM   #10 (permalink)
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Option94 is probably right. Seen it happend several times, we get new BB's in and they were put on the BIS plan instead of the BES plan. Even if you try to activate it through options, it will not setup your corporate email account. Better check with your provider.
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Old 08-07-2006, 10:13 AM   #11 (permalink)
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Different issue; the poster can not locate the icon. You are talking about getting the icon to work properly. It should *always* be there. Even if it is not functional.
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Old 08-07-2006, 10:50 AM   #12 (permalink)
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Actually, I found out last week that (on T-Mobile) if your phone is not provisioned for Enterprise-level data service, the service books turn off Enterprise Activation when you reboot your phone (it'll be there immediately after the reboot but as soon as the phone registers it goes bye-bye, even from the Options menu.)

We contacted T-Mobile, told them the provisioning was probably broken -- a tech verified that was the case, reprovisioned the phone and bingo, the icon came back.

The phone in question was a 7230, but it was running the latest v4 code.
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