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Old 08-19-2006, 03:15 AM   #1 (permalink)
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Default Nationwide BlackBerry Outage - 8/19 @ 2:15 AM EST and continuing

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Anyone else without BlackBerry service right now? I just IM'd boygenius and he's showing up 'edge' in NYC on Cingular. I've got 'edge' on T-Mobile just south of Atlanta. Anyone else experiencing issues? It's kind of late in most places, so I'm sure most people won't notice one way or the other.
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Old 08-19-2006, 03:16 AM   #2 (permalink)
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I'm in Canada on Rogers Wireless and my BlackBerry is out.
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Old 08-19-2006, 03:26 AM   #3 (permalink)
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Just had a look on my BES servers. All of them are connected, but no users have received email since 2:14 AM EST. This is across 5 carriers (T-Mobile, Cingular, Verizon, Sprint, Nextel) and all across the United States (from coast to coast and all in the middle).

RIM customer support lines appear to be busy.
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Old 08-19-2006, 03:35 AM   #4 (permalink)
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Glad you all said something, I was on the phone w/Tmo as I opened this thread.
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Old 08-19-2006, 03:36 AM   #5 (permalink)
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Down and out in Los Angeles right now...
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Old 08-19-2006, 03:40 AM   #6 (permalink)
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and in irving texas with lowercase 'edge' at 0240ct.

of course this is typically and traditionally the 'maintenance window' time for network and mainframe operations ...

/guy
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Old 08-19-2006, 03:45 AM   #7 (permalink)
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Quote:
Originally Posted by gteague
of course this is typically and traditionally the 'maintenance window' time for network and mainframe operations ...
agreed, but major accounts should be notified, either by RIM or the carrier.
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Old 08-19-2006, 03:46 AM   #8 (permalink)
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Quote:
Originally Posted by jibi
agreed, but major accounts should be notified, either by RIM or the carrier.
you're quite correct if they are working from a formal 'change' and it's not emergency maintenance.

ps: just found this on pinstacker. not sure of the authenticity:

------------------
You'd think we all just lost the ability to breath! Just spoke with the MAN and there is critical upgrade/issue market wide....ETR of 4hrs.
-------------------

/guy
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Last edited by gteague : 08-19-2006 at 03:48 AM.
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Old 08-19-2006, 03:48 AM   #9 (permalink)
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Wirelessly posted (Opera/8.01 (J2ME/MIDP; Opera Mini/2.0.4719; en; U; ssr))

Started receiving messages now...
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Old 08-19-2006, 03:49 AM   #10 (permalink)
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Quote:
Originally Posted by adamlau
Wirelessly posted (Opera/8.01 (J2ME/MIDP; Opera Mini/2.0.4719; en; U; ssr))

Started receiving messages now...
I am still out/lowercase edge in LA
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Old 08-19-2006, 03:50 AM   #11 (permalink)
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My BlackBerry's back up.
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Old 08-19-2006, 03:51 AM   #12 (permalink)
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Same here Washington DC, totally down and out. Only was able to synch one handheld in the past hour...
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Old 08-19-2006, 03:52 AM   #13 (permalink)
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same here.
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Old 08-19-2006, 03:53 AM   #14 (permalink)
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i got service back about 5 minutes ago.
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Old 08-19-2006, 03:55 AM   #15 (permalink)
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Quote:
Originally Posted by gteague
i got service back about 5 minutes ago.
I have uppercase EDGE but no connection/pages loading.. Any thoughts?
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Old 08-19-2006, 03:59 AM   #16 (permalink)
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Quote:
Originally Posted by pspiegel
I have uppercase EDGE but no connection/pages loading.. Any thoughts?
reboot your phone
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Old 08-19-2006, 04:01 AM   #17 (permalink)
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Quote:
Originally Posted by jibi
reboot your phone
tried it, i pulled the battery out and put it back in.. i guess i will just wait and see :(
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Old 08-19-2006, 04:03 AM   #18 (permalink)
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Quote:
Originally Posted by pspiegel
I have uppercase EDGE but no connection/pages loading.. Any thoughts?
http is not connecting but i'm getting email. my IM client connected.

are http and smtp on different layers in EDGE?

someone posted about a 4hr ETR. no idea if that's accurate.

/guy
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Old 08-19-2006, 04:49 AM   #19 (permalink)
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My BES lost connection several times... 23:14 PDT-23:19, 23:22-00:09, and for a second at 1:01.
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Old 08-19-2006, 06:18 AM   #20 (permalink)
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I too noticed this outage. I was not able to use any software that required me to connect.

It came back while I was talking on my phone early this morning. After I hung up, I noticed that I had EDGE instead of edge and all applications were functioning normally.
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