08-20-2006, 10:39 AM
Join Date: Aug 2006
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BB 7250 Question: I recently set up a forwarded phone number for the first time. After switching back to "DO NOT FORWARD", my voice mail is inaccessible. When calling the number, it rings indefinitely and callers don't get the option to go to my voice mail. When I call my voicemail, I get a busy signal.
I have checked the forwarding area. The second item is "dotted". When I dot the first choice to NEVER forward and then save, when I return to the forward config screen again, the dot is back on the second item. I have removed all choices in the forwarding item for phone numbers and all 3 areas on that screen where you would enter a forwarded number has been set by me to "Do Not Forward".
Any ideas? Why does the selection always go back to the second item? Why isn't my voicemail accessible any more?