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JCRogers 08-22-2006 05:47 AM

Problem with a 7730 and the Phone application

Apologies if this is in the wrong bit of the forums - the 7100 section seemed like the best fit for the 7730.

One of our users has the following problem with his BB:

1. When you switch on the device it defaults to the 'Phone call in progress' screen - the mostly blank screen with signal and battery information at the bottom and a volume control operate with the scroll wheel rather than the home screen.

2. When he goes into the phone app from the home screen, it defaults to the screen described above rather than his recent calls list.

3. When he makes a call, after hanging up, it doesn't return automatically to the home screen.

I've looked at the help files on the Blackberry and whilst it mentions the existance of a phone options screen, I can't actually find it on the Blackberry.

Any help appreciated.

JCRogers 08-22-2006 09:45 AM

We've solved this by adding 'Allow Speed dialling' to the user's policy.

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