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Old 08-23-2006, 01:22 PM   #1 (permalink)
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Unhappy Address Book Name Display

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Why is it that when some one that is in my address book calls me the phone only displays thier phone number and gives me the option to "answer" or to "Ignore"? It does not display the persons name that I have in my address book. My old cheap phone use to display the persond name and phone number if it was somebody that was in my address book. I would think that this BB that cost a lot more and has a lot more functionality would be able to display the persons name that is calling me. When I see only a phone number I don't know who is calling me. I can memorize all 96 phone numbers that are in my address book.
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Old 08-23-2006, 02:11 PM   #2 (permalink)
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Which model device are you referring to? Address book entries for incoming calls are indeed displayed by default.
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Old 08-23-2006, 02:12 PM   #3 (permalink)
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I use the 7250. The number that is in my address book does display but not the name of the person calling me.
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Old 08-23-2006, 02:41 PM   #4 (permalink)
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Check for 1 and the area code in your address book entries. If the caller's number (when calling you) doesn't match how you have it entered in your address book, it won't show the name.
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Old 08-23-2006, 02:47 PM   #5 (permalink)
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I did not add "1" to the address book. Are you saying that I need to do this to have tha name displayed? My old cheap phone I did not have to do this.
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Old 08-23-2006, 02:52 PM   #6 (permalink)
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If that is how the number displays when you get called, yes. they have to match exactly.
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Old 08-23-2006, 03:49 PM   #7 (permalink)
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You may also want to see if Content Protection is enabled. I remembered seeing this question somewhere before and I dug this up: Caller ID always unknown
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Old 08-23-2006, 03:58 PM   #8 (permalink)
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I do have content protected enabled. What does that do?
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Old 08-23-2006, 04:16 PM   #9 (permalink)
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It encrypts the data on your BB. Most people seem to find it unnecessary and inconvenient.
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Old 08-23-2006, 04:28 PM   #10 (permalink)
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Does the encrytion prevent the phone name of the person calling me being displayed?
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Old 08-23-2006, 04:32 PM   #11 (permalink)
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That is my understanding, but I never actually experimented with it myself.
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