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Old 03-07-2005, 04:01 PM   #1 (permalink)
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Default Data Connection Refused

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I haven't changed anything that I know of, but today I tried to browse and got an error. Up where it normally says "Cingular" it now says "Data Conntection Refused".

When I try to browse I get an error that says: Unable to open a PDP context to the follwoing APN:
blackberry.net
This may be happening because the currently selected Browser configuration is not compatible with the current network.

I was trying to go to http://bb.magmic.com
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Old 03-07-2005, 04:05 PM   #2 (permalink)
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Default Re: Data Connection Refused

Quote:
Originally Posted by RSWiser
I haven't changed anything that I know of, but today I tried to browse and got an error. Up where it normally says "Cingular" it now says "Data Conntection Refused".

When I try to browse I get an error that says: Unable to open a PDP context to the follwoing APN:
blackberry.net
This may be happening because the currently selected Browser configuration is not compatible with the current network.

I was trying to go to http://bb.magmic.com
Hmmm. Looks like GPRS is down. I'm getting the same thing in the Boston area. Started about an hour ago.

update: Just checked over at Howardforums. Looks like a nationwide outage.

If you look to the left of the signal Strength (on a 7290) you'll see gprs instead of GPRS...not usually a good sign.
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Old 03-07-2005, 04:35 PM   #3 (permalink)
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I had the same problem in CT for the past hour. Mine is back up as of now.
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Old 03-07-2005, 04:46 PM   #4 (permalink)
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Just checked our company help desk site and it seems that there are several outages around the tri-state area. I remember I had the same issue about a week ago. Have you fellas tried removing/replacing battery?
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Old 03-07-2005, 05:50 PM   #5 (permalink)
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Cingular was down here in NYC for about 30 minutes. All back up and running now here in the big city...
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Old 03-07-2005, 06:00 PM   #6 (permalink)
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West cost (Washington State) was down as well. Was it just Cingular?
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Old 03-07-2005, 08:20 PM   #7 (permalink)
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A few people in our company use Cingular (90% or more are with T-Mobile) and a coworker reported that she had been getting the Data Connection Refused error here in Houston.
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Old 03-07-2005, 10:10 PM   #8 (permalink)
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Well mine came back online about 45 minutes after I first posted. I thought I had screwed something up but I guess it wasn't me afterall.

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Old 03-07-2005, 11:05 PM   #9 (permalink)
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I had the same problem here in Nebraska. Short lived, though.
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Old 03-07-2005, 11:41 PM   #10 (permalink)
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Hmmm..... I was down too for about an hour. Customer Service is CLUELESS. They didn't even know there was an outage until I asked them to check.
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Old 03-08-2005, 12:18 AM   #11 (permalink)
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New to this place but I'm addicted to my 7520 blackberry already after a week. My bro is playing around with an old 6230 with T-Mobile using 3.7 and he's still getting Data Connection Refused. I can't even make a call from it! it says Emergency Calls Only! Is this thing a lemon? NOTE: Mines working fine but his isn't... he has Voice Service, T-Zones and Hotspot on his account but no blackberry service yet he wants to mess with it 1st before jumping on the wagon with the rest of us addicts.
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Old 03-08-2005, 03:29 PM   #12 (permalink)
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T-Mobile is being pretty cagey on this considering there's NOTHING on their website about this and it's been affecting everyone I know for days. A buddy of mind just forwarded the following announcement to me.

*** Please don't reply. This is just a notificaiton ***

EFFECTIVE DATE: 3/7/05 OUTAGE TYPE: BlackBerry, Data,

MARKET AFFECTED: NEW ENGLAND MARKET

CUSTOMER IMPACT: T-Mobile customers in the Boston MA market are experiencing problems connecting to GPRS on data devices and mobile phones. Data devices are getting various errors: ex. blackberrys getting gsm only or lower case GPRS as well as data connection refused.

ETR: none
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Old 03-08-2005, 04:02 PM   #13 (permalink)
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I'm getting that on Nextel's network. I called earlier to Cuctomer Care. Only after talking with them for 3 hours did they mention anything about on outage in the Midwest USA. Are there any other carrier's experiencing these type of problems?
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Old 03-08-2005, 04:19 PM   #14 (permalink)
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I talked to our data specialist at Cingular and he said something that just blew me away as to why this outage occurred. He said that the Gateway was accidentally powered off. HOW THE HELL DO YOU ACCIDENTALLY POWER OFF THE GATEWAY!!!!

I read in an article in EWeek on Friday that raised questions as to if Cingular was really ready for Data and should they put it on hold. I know that this article doesn't address the CrackBerry's, but it's still DATA. See below:
http://www.eweek.com/article2/0,1759,1771603,00.asp
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Old 03-08-2005, 04:28 PM   #15 (permalink)
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Confirming that I've had this problem for about an hour and a half on Nextel in the Tampa, Florida area.
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Old 03-08-2005, 05:55 PM   #16 (permalink)
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I just got a 7520 and I haven't had any issues (knock on wood) in terms of outages. I just activated a customer with one and its kinda taking a while for everything to push thru with his... hopefully it goes thru for him... WTH? T-Mobile has an outage! I agree How the hell do you "accidentally" turn something off? sheesh!
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