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Old 08-26-2006, 08:10 PM   #1 (permalink)
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Question New BIS/Duplicate Email

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I use Nextel 7100i. Today I finally upgraded to new BIS and entered the information on the 4 email accounts that I use. I have been a blackberry user for a number of years. For my 3 personal domain name email addresses I have always contacted the company that hosts my email addresses and domain names and have had them automatically forward a copy of my email to my blackberry email address. (This was the way it had to be done before there were blackberry telephones) The 4th email address is comcast and I have it forwarded by configuration at the comcast website. This has worked well for all this time. Since the upgrade this morning all my emails are coming to my bb in duplicate. After doing some searching and reading in the forums I am guessing that I no longer need the forwarding at the server level or from the comcast website. That if I eliminate that I will no longer receive duplicates. Is that correct? Thanks.

Steve
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Old 08-26-2006, 11:15 PM   #2 (permalink)
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When you set up your new BIS, you could have entered your email accounts and now your BIS is polling or pulling your new emails. At the same time you have your email accounts set up to foward your emails to your BB so you're getting two copies. If this is true, then either take the emails accounts off your BIS or stop them from fowarding to your BB.
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Old 08-27-2006, 08:14 AM   #3 (permalink)
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Previous poster is correct. I have a third party company called VersaForward Email Forwarding Service - AOL, Hotmail, MSN, Yahoo to your Cell Phone, Blackberry, or Email poll my AOL account and forward it to my BB every minute. I had to go to my BIS account and stop it from polling my AOL account completely as I was getting duplicate mails, also.
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Old 08-27-2006, 08:41 AM   #4 (permalink)
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I'll probably stay with BIS since I really like the new ability to choose which return address an email comes from when I am sending. How fast does it poll? Seems to me to be about as fast as my server forwarding which is simultaneous with when email hits my computer inbox--sometimes even before.
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Old 08-27-2006, 08:51 AM   #5 (permalink)
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From what I understand accounts on BIS are polled every 15 minutes. When a message is detected and answered, I understand it polls at a quicker rate for a certain ampount of time until there is no more activity. At this point it returns to every 15 minutes.
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Old 08-27-2006, 10:01 AM   #6 (permalink)
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Having to wait 15 minutes greatly diminishes the value of having a Blackberry. From what I understand I can configure a Treo to poll and download my email accounts every 15 minutes.

If I remove all accounts from BIS except the blackberry address (which I guess is needed?) how do I set the default return address to one of my POP accounts? In the old webclient I could specify that.

Thanks.
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Old 08-27-2006, 12:40 PM   #7 (permalink)
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15 minutes is quite satisfactory for most. I use my Blackberry to communicate in real time to my customers. With Versa Forward polling my account every minute, I can answer email and the receiver get the answer while they are still sitting in front of their computer. It is a life saver for me and my company!
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Old 08-27-2006, 01:09 PM   #8 (permalink)
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Quote:
Originally Posted by greggebhardt
15 minutes is quite satisfactory for most. I use my Blackberry to communicate in real time to my customers. With Versa Forward polling my account every minute, I can answer email and the receiver get the answer while they are still sitting in front of their computer. It is a life saver for me and my company!
I get the same benefit with simulataneous forwarding at the server level. It often gets to my BB before my outlook on my computer.

Assuming no pop accounts are entered into BIS can I set what will show up on my sent emails as a return address? Anybody?
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Old 08-27-2006, 01:29 PM   #9 (permalink)
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Wirelessly posted (7250: BlackBerry7250/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/109)

The quick fix to this issue is to go into the "blackberry.net" email account and create a filter to "do not forward email to handheld". This will eliminate the duplicates.
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Old 08-27-2006, 03:39 PM   #10 (permalink)
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Quote:
Originally Posted by Jase88
Wirelessly posted (7250: BlackBerry7250/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/109)

The quick fix to this issue is to go into the "blackberry.net" email account and create a filter to "do not forward email to handheld". This will eliminate the duplicates.
Quick and simple. Actually I set the 4 pop accounts to "do not forward email to handheld". Now it works as it used to since my server forwards all of those accounts to the blackberry.net account. Plus I now have a choice of return addresses on my blackberry. Thanks.
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Old 08-28-2006, 11:35 AM   #11 (permalink)
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<Assuming no pop accounts are entered into BIS can I set what will show up on my sent emails as a return address? Anybody?>

Go into your BIS account and select profiles (or whatever) and then change your sent from address.
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Old 08-28-2006, 11:43 AM   #12 (permalink)
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Thanks. However, I need to set them "on the fly". While I am away from computer and am sending emails from the BB, I need different return addresses for several different emails.
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