03-07-2005, 09:02 PM
Talking BlackBerry Encyclopedia
Join Date: Feb 2005
Location: Indianapolis, IN
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| | Can't add Blackberry to ATT (not Cingular) shared plan?
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So I finally get my Blackberry this evening, and I'm excited, I pop in my SIM and it works fine. Now before I launch into this next part, know that I am on a shared ATT plan. I currently have the limited GPRS data attached to my number.
So I call up Customer "Care" and make the simple request to remove GPRS data from my number and add the unlimited Blackberry. He puts me on hold, then comes back and says he's not sure if it's possible to add BlackBerry to a shared plan. I said of course it is, and I gave him the phone number and name of a friend of mine who has exactly that. "Oh, but that's a Cingular number, sir." I basically say so what. He says that on ATT plans, the BlackBerry data is NOT an add-on to voice; it is the base plan to which voice is added. I had trouble believing this. He tells me there is no such thing as a shared ATT account with a BlackBerry on it and says that to get my BlackBerry working, he'll have to split it up and I'll have to pay full price for another voice plan.
What the heck is this? Does he mean to tell me that of all the millions on ATT plans out there, that no one is on a shared one with a BB? Does anyone have such a plan? Does anyone have an idea for me?