BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 08-31-2006, 02:51 PM   #1 (permalink)
Thumbs Must Hurt
 
Join Date: Mar 2006
Location: Orlando
Model: 9000
PIN: bobby pin
Carrier: AT&T
Posts: 77
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Email Reconcilliation

Please Login to Remove!

Here's my problem:

I have an end user that is able to delete messages on her BB and it will reconcile on outlook. If she deletes on outlook, her messages will not reconcile on her bb. Even when she does reconcile now, nothing changes. Any suggestions?

Everything is enabled correctly. I just have no clue why it won't reconcile.
Offline  
Old 08-31-2006, 07:17 PM   #2 (permalink)
CrackBerry Addict
 
Join Date: Apr 2006
Model: 7290
Posts: 682
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

is she using a BIS or a BES? BES is two-way reconciliation; BIS is one-way
Offline  
Old 09-01-2006, 12:24 PM   #3 (permalink)
Thumbs Must Hurt
 
Join Date: Mar 2006
Location: Orlando
Model: 9000
PIN: bobby pin
Carrier: AT&T
Posts: 77
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

we are using a bes server.
Offline  
Old 09-05-2006, 04:30 AM   #4 (permalink)
Thumbs Must Hurt
 
Join Date: Jul 2006
Model: 8100
Carrier: 02
Posts: 149
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I take it the same happens if she moves a message to another folder. that also does not disapear from the blackberry.

can you perform the following test for me
send a test email
hold down the alt key and type view.
note down the folder id.
Delete or move the message to a folder in outlook
hold down the alt key and view again and note down the folder id again.

Can you let me know if the folder ID changes ?
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Fisher Scientific Vacuum Pump Maxima Cplus , T55JXCEP-1266
$795.0
Fisher Scientific   Vacuum Pump Maxima Cplus , T55JXCEP-1266 pictureVacuum Forming Machine - 24X36 bed
$1500.0
Vacuum Forming Machine - 24X36 bed pictureStonyLab Vacuum Flow Control Adapter with PTFE Stopcock, 19/22 Joint and Hose
$26.68
StonyLab Vacuum Flow Control Adapter with PTFE Stopcock, 19/22 Joint and Hose picture3 Gallon Vacuum Chamber 4 CFM Deep Vane Pump Degas Purge Stainless Steel PRO
$128.55
3 Gallon Vacuum Chamber 4 CFM Deep Vane Pump Degas Purge 	Stainless Steel PRO picture316LVM Stainless Steel Wire Wire, Unpolished (Mill) Finish, VAR (Vacuum Arc ASTM
$38.95
316LVM Stainless Steel Wire Wire, Unpolished (Mill) Finish, VAR (Vacuum Arc ASTM picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.