Originally Posted by Dubdub
You really need to look at who provides the best coverage where you will using the phone, i.e. where you live, work, play and travel.
The best customer service and billing doesn't mean anything if you don't have good coverage.
I am sure almost everyone has a good and/or bad story regarding various carriers. I have both Verizon and Cingular and have few complaints.
That's why I asked about all of the above I want to find out everything about them before I switch.
FYI: I've been dealing with many different cell companies but as far as BBs goes, I've only dealt with Nextel, I am really concerned. I have to have a full html browser too.