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Old 09-15-2006, 09:19 AM   #1 (permalink)
Thumbs Must Hurt
 
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Default Collaboration Service will not start after SP2

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Guy's,

We have LCS2005 and Communicator Web access installed all work ok and I can connect to the service from OC installed on the BES, 4.1 sp2

The error when I try and start the Collaboration Service is this,

<2006-09-15 14:52:12.501 BST>:[2612]:<BBIM_SERVER1_BBIM_2>:<ERROR>:<LAYER = SCM, Can't load library: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BBIM\Servers\SERVER1/bin/Jmsmq.dll>

Not sure if this is linked but i also get the following error in the event log.

<2006-09-15 14:52:21.205 BST>:[3116]:<MDS-CS_SERVER1_MDS-CS_4>:<ERROR>:<LAYER = SCM, EVENT = Failed to update device OS to HTTP header compression version mapping For input string: "">

I have searched the forums and the knowledge base on BB site but no joy.

Hope somebody can help as this was a great feature for us to use.

Thanks.
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Old 09-18-2006, 02:30 AM   #2 (permalink)
Thumbs Must Hurt
 
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Default Any Ideas

Does anybody have any ideas please?

Still lost with this one.
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