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Old 09-15-2006, 08:16 PM   #1 (permalink)
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here is the scenerio....have two email accounts with the blackberry devices...i have the 7130...only 1 messages icons...not multiple messages icons:

1) [email address]
2) [email address]

when you reply or compose email how do you specify which email it is coming from? right now it all the email i composed and replied is from [email address]. i want to specify it is coming from [email address] from time to time? any1 knows? thx in advance.
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Old 09-15-2006, 08:42 PM   #2 (permalink)
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Are you on BIS? Or BES?
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Old 09-15-2006, 09:24 PM   #3 (permalink)
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bis
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Old 09-15-2006, 09:41 PM   #4 (permalink)
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When composing an email, look at the top of the screen, above the "To:" field.

It should say "Send Using: [Default]"

highlight "Default" click the track wheel, select "change option" and select the address you want to send using.

Good Luck.
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Old 09-15-2006, 09:54 PM   #5 (permalink)
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The links below has more information for setting up BIS v2.0/v2.1

BlackBerry - Internet Service Email Setup

Blackberry.com - Technical Knowledge Center

Note: The "Send Using" option is not available when replying to an email, only when composing a new email or forwarding an email.

Hope this helps .....
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Old 09-15-2006, 11:35 PM   #6 (permalink)
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There is nothing above the " to" field for me. Meaning I can't go any higher then the above field.

So how do I display "send using"?
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Old 09-16-2006, 10:10 AM   #7 (permalink)
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come on...no one knows how come i can't go any higher than the "to" field? maybe i need to enable something in order to see the "send using"? field?
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Old 09-16-2006, 10:15 AM   #8 (permalink)
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Are you absolutley sure that in the Compose Email window (Not Compose PIN, Compose SMS, etc.) but for sure you have begun to compose an e-mail AND entered the recipient's name or e-mail address from your contact book, that there is nothing at all above the "TO:" field.?

Not even "Send using Default"
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Old 09-16-2006, 10:21 AM   #9 (permalink)
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i choose "compose email" in the messages icon. it has the following fields:

to:
cc:
subject:

then when i click on the trackwheel in the to: field...it has the following options:

help
save draft
add cc:
add bcc:
attach address
delete field
edit autotext
options
show symbols
enable mutitap
change lang.
close


weird...i have like 50 contact i imported from my outlook contact. it doesn't even ask me to use my address book. is something going here? i guess i have another problem now. it won't even let me select an email from my address book!!!! any1 know how to resolve this problem? thx in advance.
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Old 09-16-2006, 10:24 AM   #10 (permalink)
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never mind....when i type in a letter in the "to" field, it display the available contact in my address book. for example if type m, it would list maryann from my contact to email.

but im still having the problem not able to specify what email im sending from!!!
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Old 09-16-2006, 10:38 AM   #11 (permalink)
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It sounds like you only have one email account setup. Have you been to your carrier's BIS webpage and setup multiple accounts?

Once you have setup multiple accounts, you should get icons for each and have the option to choose using the "Send Using". I would start at the carrier's BIS site and make sure everything is setup.

The links I provide above give more information on how BIS 2.0 works.
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Old 09-16-2006, 11:01 AM   #12 (permalink)
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under my carrier which is cingular i have the following email accounts setup:

[email address]
[email address]

so what now?
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Old 09-16-2006, 11:46 AM   #13 (permalink)
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sounds like your possibly using BIS 1.8 - do you have an inbox?
if your using BIS 1.8 you'll only have 1 service book to send from...and therefor no option to change "send using" (since you don't have another book to send from). YOu can change your sent from and reply to address from you BIS account itself

if your on BIS 2.0 - no inbox on Cinuglar site - then resend yourself the service books and you'll have the option your looking for

hope this helps
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Old 09-16-2006, 03:49 PM   #14 (permalink)
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as matter of fact..i am using 1.8 bis. i didnt want to upgrade to 2.0 cuz i heard it couldnt conflict with 3rd party programs like bbweather which i use. is it true?

if not, then i wll upgrade to 2.0 to since 2.0 is better?
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Old 09-17-2006, 12:03 AM   #15 (permalink)
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Quote:
Originally Posted by vincentnyc
as matter of fact..i am using 1.8 bis. i didnt want to upgrade to 2.0 cuz i heard it couldnt conflict with 3rd party programs like bbweather which i use. is it true?

if not, then i wll upgrade to 2.0 to since 2.0 is better?
I am on BIS 2.0 and have no issues with 3rd party programs. I use BBWeather, Ramble, PocketDay ... just to name a few.
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Old 09-18-2006, 08:32 AM   #16 (permalink)
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ok i just upgraded to bis 2.0 and when i compose new email on the "send using" options...it has the following options:

[email address]
[email address]
web client
[default]

so my question is when i try to send email as "web client" or [default]...what email am i using? anyone know...thx in advance.
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Old 09-18-2006, 10:03 AM   #17 (permalink)
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default = webclient = [email address]

since default = webclient = [email address]'t that redundant? any1 know why and how to get rid of the extra options webclient and [default]?

Last edited by vincentnyc : 09-18-2006 at 10:06 AM.
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Old 09-18-2006, 07:06 PM   #18 (permalink)
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Quote:
Originally Posted by vincentnyc
default = webclient = [email address]

since default = webclient = [email address]'t that redundant? any1 know why and how to get rid of the extra options webclient and [default]?
On my T-Mobile Bis 2.x if I use one of the other emails then the next time is use it, it becomes the new default, at least for a while. I used my gmail account to send some mails. After that gmail was the default. So, I guess it isn't so redundant.
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Old 09-19-2006, 06:48 PM   #19 (permalink)
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deafult = what you set it to (under options -> message services)

web client = service book for BIS 1.8 - don't send new email w/ this; you can use it to reply or forward emails you got before you upgraded to BIS 2.0
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Old 09-20-2006, 08:50 AM   #20 (permalink)
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BERDUCKY...

right now under my options>message services...it is "web client."

and i can also change it to any other email i want like to mycingular.blackberry.net email.

but as of right now it is selected as "web client"

so my question is this..."web client" mean my company email instead of mycingular.blackberry.net email? or "web client" mean the very first email u associated with ur blackberry?

for example, in the future, if my company split up into 2 company and i want to get email from the 2nd new company and log into bis website to configure it. will "web client" mean my first company email or my 2nd company email addresss that i just created? thx in advance.
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