BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 10-02-2006, 11:13 AM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Aug 2006
Model: 8700
Carrier: Cingular
Posts: 30
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default blackberry messages

Please Login to Remove!

why is it that some messages show read and some show unread when they are opened in outlook? for example, if i am spending a good portion of time at my desk and reading emails from there, some of the messages that i will open with outlook will show read on the bb, but some will show unread. and i know for a fact that the ones that show unread were opened from my desktop.

its really not that big of a deal. i just a little curious as to why.
Offline  
Old 11-16-2006, 01:41 PM   #2 (permalink)
Knows Where the Search Button Is
 
lackofaim's Avatar
 
Join Date: Sep 2006
Location: iLLinois
Model: 8100
Carrier: t-mo
Posts: 16
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Bump!

I've wondered the same thing. Is there a setting I'm over looking on the BES ?
Offline  
Old 11-21-2006, 05:24 PM   #3 (permalink)
Knows Where the Search Button Is
 
Join Date: Aug 2006
Model: 8700
Carrier: Cingular
Posts: 30
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

ok, i'm gonna go a little further with it now...how come some messages do not get delivered to the blackberry but some do. i dont have any filters for the blackberry set up. is this because of some of the rules that i have set up in outlook for messages to be delivered to certain folders? the only thing with that is....all my rules are set up the same. if message comes from John Doe, put it in John Doe folder. If message comes from Jane Doe, put it in Jane Doe folder. some messages arrive to my phone and others dont.

i know theres a bazillion and two smart people on this forum. does anybody have any clues? i 'm not necessarily looking for a resolution, just some closure would be nice.

thanks everybody.

oh yeah...all of our users are on a bes if that helps any.
Offline  
Old 11-21-2006, 05:43 PM   #4 (permalink)
BBF Moderator
 
John Clark's Avatar
 
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,686
Post Thanks: 4
Thanked 100 Times in 72 Posts
Default

Quote:
Originally Posted by sbaska
ok, i'm gonna go a little further with it now...how come some messages do not get delivered to the blackberry but some do. i dont have any filters for the blackberry set up. is this because of some of the rules that i have set up in outlook for messages to be delivered to certain folders? the only thing with that is....all my rules are set up the same. if message comes from John Doe, put it in John Doe folder. If message comes from Jane Doe, put it in Jane Doe folder. some messages arrive to my phone and others dont.

i know theres a bazillion and two smart people on this forum. does anybody have any clues? i 'm not necessarily looking for a resolution, just some closure would be nice.

thanks everybody.

oh yeah...all of our users are on a bes if that helps any.
Do you leave Outlook running all the time? If so, when you have those messages dropping into personal folders like that sometimes the message drops to the personal folder, is removed from the mailbox all before the BES can get hold of it and send it out. At least that's how it was explained to me by our BES admin. Your BES admin guy should be able to help you with setup (or removal) of your personal folders so that doesn't happen.
Offline  
Old 11-22-2006, 04:58 AM   #5 (permalink)
CrackBerry Addict
 
JerryD's Avatar
 
Join Date: Oct 2005
Location: Brooklyn, NY
Model: 9000
OS: 5.0.0.106
Carrier: AT&T
Posts: 877
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by sbaska
ok, i'm gonna go a little further with it now...how come some messages do not get delivered to the blackberry but some do. i dont have any filters for the blackberry set up. is this because of some of the rules that i have set up in outlook for messages to be delivered to certain folders? the only thing with that is....all my rules are set up the same. if message comes from John Doe, put it in John Doe folder. If message comes from Jane Doe, put it in Jane Doe folder. some messages arrive to my phone and others dont.

i know theres a bazillion and two smart people on this forum. does anybody have any clues? i 'm not necessarily looking for a resolution, just some closure would be nice.

thanks everybody.

oh yeah...all of our users are on a bes if that helps any.
Assuming BES, by default only the Inbox and Sent folder are monitored. Emails that are delivered to other folders will not be delivered to your BB unless you enable it.

You can do this on your BlackBerry. Go to Messages --> (Click the scroll wheel) --> Options --> Email Settings --> (Click the scroll wheel) and select Folder Redirection. Hit [Space] to expand any lines with (+), and put a checkmark next to any folder you want monitored by hitting [Space] (or uncheck by hitting [Space]).

This can also be done through Desktop Manager or by your BES administrator.
__________________
.
.
J

Offline  
Old 11-22-2006, 09:11 AM   #6 (permalink)
Knows Where the Search Button Is
 
Join Date: Aug 2006
Model: 8700
Carrier: Cingular
Posts: 30
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

thanks guys. much appreciative. worked like a charm.

anybody have any thoughts on the first issue at hand?
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.