Originally Posted by sbaska
ok, i'm gonna go a little further with it now...how come some messages do not get delivered to the blackberry but some do. i dont have any filters for the blackberry set up. is this because of some of the rules that i have set up in outlook for messages to be delivered to certain folders? the only thing with that is....all my rules are set up the same. if message comes from John Doe, put it in John Doe folder. If message comes from Jane Doe, put it in Jane Doe folder. some messages arrive to my phone and others dont.
i know theres a bazillion and two smart people on this forum. does anybody have any clues? i 'm not necessarily looking for a resolution, just some closure would be nice.
oh yeah...all of our users are on a bes if that helps any.
Assuming BES, by default only the Inbox and Sent folder are monitored. Emails that are delivered to other folders will not be delivered to your BB unless you enable it.
You can do this on your BlackBerry. Go to Messages
--> (Click the scroll wheel) --> Options
--> Email Settings
--> (Click the scroll wheel) and select Folder Redirection
. Hit [Space]
to expand any lines with (+)
, and put a checkmark next to any folder you want monitored by hitting [Space]
(or uncheck by hitting [Space]
This can also be done through Desktop Manager or by your BES administrator.