I've been happily using my Cingular BIS to tap into my company's OWA server for work email for 2 years now, via 7100 and now 8700. This weekend, I received this email:
This email account is no longer accessible by your BlackBerry handheld. This issue is likely caused by a recent change to the password used to access this account. |
To resume receiving email from this address, login to your BlackBerry Internet Service account and verify the password is correct for this email account.
Email Account Information:
Email Account: XXXX
I knew, for a fact, that my password to access OWA hadn't changed. However, I went out to the BIS and saw that they thought there was a problem with this account, so I re-entered the password and got the thumbs-up that the account was working correctly. Well, I get this same email ten minutes later. I try, again, to enter the password and the same thing happens (app reports success, failure email later).
When I get to work this morning, I see that I do have new emails in my work inbox that aren't being delivered. So, I again login to the BIS and completely remove the acct and add it from scratch. It seems to add OK in the app, then I get the welcome email, then roughly ten minutes later, I get the above email.
A friend of mine on TMO is having the same problem, so I temporarily rule-out it being a Cingular BIS issue, and send an email to the guy who admins the OWA and other things here at my company. He says that nothing has changed on the OWA server in a long
time. Oddly, though, there was a BES outage this weekend, but that shouldn't affect me since I have never been on the BES.
Any thoughts as to what this might be?