Originally Posted by rambo47
Count me as another happy T-Mobile customer! They're network is very reliable and I've not experienced any major outages in 6 or 8 months with my Blackberries. I have a 7230 and recently upgraded to the larger screen 7730. One of the reasons I switched from Verizon to T-Mobile back in my "cell phone - only days" was customer service and support. One too many calls to Verizon's billing department convinced me anything else was better than them. Recently I've been hearing about persistent losses of network service with Verizon as well.
T-Mobile.. that's it. I've been a Cingular Wireless customer for 1 year and have had billing problems with them and I just could not stand the fact that I could not send SMS to my buddies overseas and it really took a while for them to be stuck in the CDMA network here in Orlando. It just sucks.
As for T-Mobile? Their customer service is just purely 100% greatness. That's all I can say. The phones? They could do better on getting the first releases of cool phones and getting it over to the masses.