BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 10-07-2006, 10:24 AM   #1 (permalink)
BlackBerry Extraordinaire
 
jungleland's Avatar
 
Join Date: Mar 2006
Location: Philadelphia, PA
Model: BOLD
OS: 5.0.0.348
Carrier: At&t
Posts: 1,376
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default RIM tech support?

Please Login to Remove!

is there a way for the END user to call RIM tech support directly? rather than just using the carrier as the retarded middle man?
Offline  
Old 10-07-2006, 01:09 PM   #2 (permalink)
BlackBerry Extraordinaire
 
whsbuss's Avatar
 
Join Date: Feb 2005
Location: SE PA.
Model: 9800
OS: 4.6.0.304
Carrier: AT&T
Posts: 2,791
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by jungleland
is there a way for the END user to call RIM tech support directly? rather than just using the carrier as the retarded middle man?
I don't think so. When I called their 877 number they required a ticket number. So unless you are forwarded from your carrier's tech support, they won't take the call. At least that's my experience.
Offline  
Old 10-08-2006, 05:21 PM   #3 (permalink)
Talking BlackBerry Encyclopedia
 
danedel's Avatar
 
Join Date: Aug 2006
Location: Denver, Co
Model: 9000
Carrier: The "new" at&t
Posts: 210
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

You are correct whsduss. I am curently having a PIN related issue, forwarded to RIM by Cingular. Its been a week in the works, having RIM involved since last monday....
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

SMPTE Output Studio 16 Extras The Complete SMPTE Generator For Your Amiga
$14.99
SMPTE Output Studio 16 Extras The Complete SMPTE Generator For Your Amiga picture23 WAY "D" SHELL HOOD DB23 D23 DB23F DB23M FOR COMMODORE AMIGA CONNECTORS - RARE
$2.57
23 WAY Toshiba TMP68HC000P-16 16mhz 68000 CPU Chip, Amiga Atari Apple Mac
$22.0
Toshiba TMP68HC000P-16 16mhz 68000 CPU Chip, Amiga Atari Apple Mac pictureAMIGA AMIGA A107-335D RQAUS1
$36.1
AMIGA AMIGA A107-335D RQAUS1 pictureCommodore AMIGA CSG 8520 Chip IC 500/A500+/A2000 CDTV - NEW
$12.99
Commodore AMIGA CSG 8520 Chip IC  500/A500+/A2000 CDTV - NEW picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.