BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 10-11-2006, 01:33 PM   #1 (permalink)
New Member
Join Date: Oct 2006
Model: 7100
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default BES Server Errors in Event Viewer

Please Login to Remove!

Good Afternoon. I'm hoping someone can help me with a BES server problem that I'm experiencing with only one user. I have a five user license BES 4.1 Server (for Groupwise).

I'm currently seeing the following error in the Event Viewer:

{Username} GetRIMMessage() failed: SUCCESS, EntryId=4820
Source: Blackberry Messaging and Event Id 20185.

Unfortunately, the user is the owner of the company, and we have no support.

He has been unable to receive email since yesterday morning. That is also when the error started.

Any and all information will be greatly appreciated. Please note that I have little to no experience with this server.

Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Copyright 2004-2014
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.