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Old 10-12-2006, 07:25 PM   #1 (permalink)
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Ive recently had issues getting my email to my blackberry and get absolutely no where with tech service.

Ive had my 7520 for over a year and have no problems getting my AOL email to my blackberry. The setup on these was easy. I just went to the client, entered my username and password and it just worked.
Ive recently bought a domain and website and it came with email. So I set my email up in Outlook and I get it just fine. So I went to the blackberry web client and entered my username and password. I was getting emails at first but then it just stopped. When I go to the client and delete and reinstall, I get an activation confirmation message on my blackberry but thats as far as it goes. If I try to get my send a message, I get nothing. Then I go back to the client and it has the error icon beside that email address. Sprint says its my servers problem, my server says its sprints problem. Very frustrating. Any ideas?
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Old 10-12-2006, 10:22 PM   #2 (permalink)
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Did you resend the service book after you added and delted and readded the user account? Sometimes that works.
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Old 10-13-2006, 01:28 AM   #3 (permalink)
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what type of account is it? POP...IMAP...Exchange..
make sure the account added to your BIS account using the same settings as your Outlook

if it didn't - remove it and choose to re-add it but don't put in a password - this will get you to a screen where you can put in the right setitngs
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