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Old 10-13-2006, 02:58 AM   #1 (permalink)
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I did already some research here about possible reason of my troubles, but since I'm still not sure about it I hope, somebody will realize the reason immediately and help me with this. Here's the situation:
- I've got BlackBerry from t-mobile germany, where it was working for a while
- now I'm with polish carrier, sim card is activated for BB, I can do calls, but I'm unable to register my PIN with this carrier. The carrier's support people were trying several things to make it work, but without success.
Can they have a PIN ban list? Are there any options for me (I hate buying new BB, it will be the same device!!!)
Thanks!

Cheers,
Marek
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Old 10-13-2006, 03:36 AM   #2 (permalink)
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Which BlackBerry handheld do you have? If you remove the battery you will find a label indicating the BB model and some other information. Is there any info like PRD-XXXXX-XXX? X stands for a digit.
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Old 10-13-2006, 03:42 AM   #3 (permalink)
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It's a 7290 BB.
Yes, there's a PRD-XXXXX-XXX
What does it mean?
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Old 10-13-2006, 04:18 AM   #4 (permalink)
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I realized you maybe asked for the number itself: PRD-08278-005
thanks
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Old 10-13-2006, 06:22 AM   #5 (permalink)
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I'm guessing that the PIN is still registered/assigned to the first carrier, and you will have to get that carrier/RIM to release the PIN to be used on the other carrier's network.
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Old 10-13-2006, 07:05 AM   #6 (permalink)
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Just found this thread, maybe you can try this and see if it works for you:

Swap T-Mo to Cingular - Changing Handheld without Calling Support
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Old 10-13-2006, 08:33 AM   #7 (permalink)
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Thanks for tip, but the guy is describing an ideal case, when the migration went easily. However, this is not my case, since I'm unable to register my PIN&IMEI with the new carrier, however, it's possible for me to register it back with old carrier...
Now I'm trying to find out which side is responsible for that.
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Old 10-13-2006, 08:41 AM   #8 (permalink)
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You need to contact the old carrier.
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