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Old 09-15-2004, 12:14 PM   #1 (permalink)
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Default Blackberry Turning itself Off

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I am using Blackberry 7230 making phone calls, but since yesterday, the blackberry keep turning itself off after a few minutes say 5 minutes. It shows a busy cursor symbol. I had to power it off.

Anybody experienced the same problem?
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Old 09-15-2004, 01:36 PM   #2 (permalink)
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Default Re: Blackberry Turning itself Off

Quote:
Originally Posted by pengrus
I am using Blackberry 7230 making phone calls, but since yesterday, the blackberry keep turning itself off after a few minutes say 5 minutes. It shows a busy cursor symbol. I had to power it off.

Anybody experienced the same problem?
I have never had that happen to me, although I do not use my 7230 for phone calls. You might try a full hard reset by pulling the battery. That may clear things up if it happens continuously.

Jeff
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Old 09-15-2004, 02:50 PM   #3 (permalink)
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Will I lose data after the hard reset?
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Old 09-15-2004, 02:56 PM   #4 (permalink)
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nope
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Old 09-15-2004, 07:29 PM   #5 (permalink)
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Default Re: Blackberry Turning itself Off

For future reference, you should be able to reset via Alt+Cap+Backspace. It seems as hard a reboot as re-seating the battery. I use this since it's a lot less fumbling around to reboot.

Quote:
Originally Posted by DJJeffT
Quote:
Originally Posted by pengrus
I am using Blackberry 7230 making phone calls, but since yesterday, the blackberry keep turning itself off after a few minutes say 5 minutes. It shows a busy cursor symbol. I had to power it off.

Anybody experienced the same problem?
I have never had that happen to me, although I do not use my 7230 for phone calls. You might try a full hard reset by pulling the battery. That may clear things up if it happens continuously.

Jeff
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Old 09-15-2004, 08:40 PM   #6 (permalink)
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Default Re: Blackberry Turning itself Off

Quote:
Originally Posted by jeremy
For future reference, you should be able to reset via Alt+Cap+Backspace. It seems as hard a reboot as re-seating the battery. I use this since it's a lot less fumbling around to reboot.
Yup, you can do that also!
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Old 09-15-2004, 09:37 PM   #7 (permalink)
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but not in 4.0 -- they have set it so that ALT-CAP-DEL only resets the radio -- and in some cases manages to generate a SIM card error
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Old 09-15-2004, 10:07 PM   #8 (permalink)
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Quote:
Originally Posted by kirson
but not in 4.0 -- they have set it so that ALT-CAP-DEL only resets the radio -- and in some cases manages to generate a SIM card error
Some of us are not that privileged....yet. :D

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Old 09-15-2004, 10:09 PM   #9 (permalink)
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LOL -- you're doing the right thing! Keep up with the forum, keep informed, help other readers, and before you know it, you might have access to 4.0 yourself
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Old 09-16-2004, 09:17 AM   #10 (permalink)
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might want to check the handset software version and if there is an update for it. with the 6710 model, this was an issue that was resolved through updating the software. i haven't had an issue with mine doing this since.

and this is one area that the Blackberry is superior to the Treo 600. my co-workers who have T600 (about 5-7 of them) all complain of their phones rebooting.
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Old 09-16-2004, 09:26 AM   #11 (permalink)
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Quote:
Originally Posted by kirson
LOL -- you're doing the right thing! Keep up with the forum, keep informed, help other readers, and before you know it, you might have access to 4.0 yourself
That is the plan. I am not as knowledgeable as most here, but I have had my share of problems, and have been helped out by people on these forums. So what I have to share...I will!

Thanks

Jeff (soon to be powered by OS 4.0)
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Old 09-16-2004, 09:17 PM   #12 (permalink)
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Default re:Blackberry Turning itself Off

If you've had it a while take teh battery out, use an eraser to clean the contacts on the battery and inside the phone. Sometimes the contacts corrode (dissimilat metals, body moisture etc) and it causes problems.
Before Iwent too far thats worth a shot.
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Old 09-17-2004, 09:27 PM   #13 (permalink)
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Looks like the problem went away after a reset. Thanks, Everybody!
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