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Old 10-18-2006, 04:16 AM   #1 (permalink)
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Question Smart/Intelligent Filing

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When Filing messages the BlackBerry remembers where previous mails were filed automatically jumping to a previously used folder based on the senders name or subject, but suddenly this feature stops working for weeks and then restarts working weeks later. This happens across 7230, 7730, 7290, 8700, 7130. Running with BES 4.0. on Domino 6.5.4, mail 6 Template. Has anyone else come across this and have any idea why.
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Old 10-18-2006, 07:48 AM   #2 (permalink)
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Wirelessly posted (8700c: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)

The only way I have ever fixed this is an OS reload. My BES admin says there are no server settings. Mine has never fixed itself.
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Old 10-18-2006, 08:04 AM   #3 (permalink)
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Thanks Stinsonddog. In the two of the cases where the intelligent filing has started working again the handheld software has been reloaded, I'm thinking it could be relating to some memory caching issue on the device.
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