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Old 10-27-2006, 01:01 PM   #1 (permalink)
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Default Desktop Manager says Disabled

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I have a user that can't sync with his laptop. When he connects his Blackberry and pulls up Desktop Manager, it says "Disabled" in the bottom middle section of the status bar (in Desktop Manager). It usually says "Disconnected" or "Connected".

Anyone know how this happened?
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Old 10-27-2006, 01:23 PM   #2 (permalink)
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Have you checked Options->Connection Settings? I don't know how this would have been changed.
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Old 10-27-2006, 01:50 PM   #3 (permalink)
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When we go to Connection Settings and try to connect to the BB it says it's not found. I figure it can't find the Blackberry because it says "Disabled".

Or does it say "Disabled" because it can't find the Blackberry?
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