Colleagues,
I have a Verizon 7250 and do not have the option to click the track wheel and accept a new contact to my blackberry messenger list.
Any suggestions?

I should mention all my other contacts are Nextel 7520 users who were able to accept me.

are you on BES (ENTERPRISE SERVER)?

BIS. Individual user. The people who accept me so far were on a corporate server.

were you sent any invites (which would require acceptance)?

I received an e-mail.

XXXXXXXXXXX would like to add you to his or her BlackBerry Messenger Contact List.

If you don't currently have the required application on your device, please visit www.BlackBerry.com/messenger to learn more about this service.

Once you've installed BlackBerry Messenger, return to this message to accept this request.



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Do you have Messenger on your phone? If so, go to the actual messenger application and view pending contacts and try to accept..

Thank you for your efforts.

I do have messenger but it does not give me the option to accept. My contact is listed as pending as I am on that person's device. I guess we are not able to "authorize" the other person. It is my guess that there is a step I am missing.

when you see the person in your pending contacts list, you scroll over that person, make sure that they are highlighted and then click the trackwheel and accept is there..
if it's not, then you need to delete messenger and reinstall..

For some reason, the link popped up and I was able to use the track wheel to click accept. Thank You

I knew you were missing something basic there.....

Glad it worked..