Originally Posted by dschwartzer
The Verizon tech tried resending the service book a couple of times and it was not delivered to my BB. She also had me wipe my device and reset my email on the BIS site. Nothing helped.
Are you getting 1XEV? are you able to make voice calls?
have you tried to re register your handheld with your BIS site (enter pin number and esn nubmer)?