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Old 11-04-2006, 10:39 AM   #1 (permalink)
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Hi guys, I am currently doing some informal research into blackberries in companies, and what the advantages of using them are...if anyone has a bit of spare time to help me out i would appreciate it very much!
Anything related to how wonderful blackberries are for the work place!
cheers!
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Old 11-04-2006, 11:11 AM   #2 (permalink)
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I suggest grabbing yourself a coffee (or whatever suits your fancy) and sitting down here for some reading....
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Old 11-04-2006, 12:15 PM   #3 (permalink)
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Well, I will just point out some basics before anyone else does. These are assuming a BES, or Blackberry Enterprise Server, in place.

Pro's:
-Wireless, Instant Synchronization of Emails, Contacts, Calendar Events, Tasks and Notes.
-One Handheld used for the above, as well as Voice Calling.
-IT Policies allow for added security, easier maintenance, and call/sms/email logging.
-Application Push to handhelds allow a companies custom apps to be used for mobile employees.
-Ability to view word/pdf doc's on handheld.
-Tons more that I'm forgetting

Con's:
-Expensive equipment, data plans, and software (some, not all)
-Addictive (yes, they are. trust me )
-As in all software/hardware, problems can arise day or night, weekday or weekend, leaving mobile employees out of email contact (doesn't effect phone).
-It's a leash. If you have a Blackberry, your customers know you received that email.
-If the handheld is lost or stolen, data can be sacrificed without the proper security/procedures in place.

I have to say, having a BB (by choice, not obligation) has made my work life much easier. Monday's are no longer a surprise of coming in and seeing 100 emails from other employees about 'urgent matters'. My favorite feature in BES is the IT Policy. One example, my fiance's company hired an Office Manager, and she was a no-show, no-call one day (a very important day). She called the next morning and quit, and refused to come back to the office. Rather than wait for her to mail the Blackberry in, and wonder what she was doing with the sensitive data on the handheld, IT was able to immediately lock the handheld, change the password, and deactivate it in a short time, rendering it useless. They never got the handheld back, but at least they know she had NO access to their data, and couldn't rack up a bunch of charges.

Point of the story, BB's aren't just that 'cool' flashy thing to have. It's almost everything you need to work, without being physically at the office.
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Old 11-04-2006, 03:37 PM   #4 (permalink)
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thanks so much froogle! that was really helpful for me especially the story of that office manager...
thanks for your time!
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Old 11-04-2006, 04:21 PM   #5 (permalink)
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Everything that Froogle said rings true for us also.

I am in Los Angeles. When I had a user have her BlackBerry fall out of her briefcase in a London Taxi:

First of all, I was able to receive notification on my BlackBerry befroe even showering for the day. At about 6:30am, I was able to lock her device and put a message on the front that asked for a phonecall to her number she was at in London. She received a phonecall a few hours later from the cab driver. He returned it the next morning, when he then drove her to the airport to catch her flight. It really worked out great, and kept all confidential information confidential.

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Old 11-05-2006, 04:08 AM   #6 (permalink)
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thats really helpful dave thanks a lot! i am just searching for any info which helps me draw up any advantages to using blackberries at work!
thanks again!
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