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Old 03-27-2005, 12:19 PM   #1 (permalink)
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Default My messages on BB have disapeared!!! Help

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Strange enough. I did not delete messages myself and most of them were disapeared and only about 15 messages in the last three days were left? But the web mail is fine and nothing was wiped out. Can someone tell me what happened here and how I can retrieve those messages back? Many thanks. I am using BB 7730.
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Old 03-27-2005, 12:29 PM   #2 (permalink)
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How much memory does the device have left? options->status
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Old 03-27-2005, 12:42 PM   #3 (permalink)
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There are still 14MB left. The message started to disappeared after I upgraded to Version 4.
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Old 03-27-2005, 03:21 PM   #4 (permalink)
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You must have "Keep Messages" or something configured to a low value such as 15 days -- Try changing this option in your Messages List -> Options -> Message Options -> Keep Messages -> "90 Days" or "Forever"
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Old 03-28-2005, 10:53 AM   #5 (permalink)
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14Mb??? I thought 7730 was a 16Mb device. Are you sure you aren't looking at file total and not file free?
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