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Old 03-29-2005, 11:40 PM   #1 (permalink)
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Default Is there anyway to synch read/unread?

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Hi ... I was wondering if there is a way to synch the read and unread indicators when doing a reconcile against my work email using BES? Is there any other way to accomplish this?

Thanks.
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Old 03-30-2005, 12:06 AM   #2 (permalink)
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Wirelessly or wired.

If you are synching with the cable, there is an option just beside the synchronize now button to reconcile email.

if you are synching over the air, there is an option for wireless reconcile in your messaging options.

Zro
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Old 03-30-2005, 03:45 PM   #3 (permalink)
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Thanks.

I am doing reconciles both wired and over the air, but it doesn't reconcile what is read and unread. Is there a setting I need to check, or does the BES need to be configured for it?

For what it's worth, I am trying to reconcile with Lotus Notes & Domino.
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Old 03-30-2005, 10:59 PM   #4 (permalink)
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On the handheld, try turning off wireless reconcile and then doing a wired reconcile.

After that, try turning wireless reconcile back on.

After that, let me look into this further...I'm not a Domino guy, but have a good friend who is. I'll see if he's seen anything like this.

Zro
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Old 03-30-2005, 11:05 PM   #5 (permalink)
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The BES should be configured for it automatically - this is part of the wireless reconcile. Are you able to do a Reconcile Now from the handheld and it change the read/unread state? Does it delete emails from the handheld that are deleted in Notes?

You can go to the BES Admin Corner to read my similar issue with our Exchange environment (just resolved today), which ended up being an issue with the Display Name in AD of all things (heh, we pretty much removed EVERY other aspect of the BES environment).
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