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-   -   Can no longer open attachments after 4.0 handheld upgrade. (http://www.blackberryforums.com/general-blackberry-discussion/5674-can-no-longer-open-attachments-after-4-0-handheld-upgrade.html)

jazzdrive 03-31-2005 12:13 PM

Can no longer open attachments after 4.0 handheld upgrade.
 
We recently upgraded our handhelds to the 4.0 software, and they are currently hosted on a BES 3.6. All of a sudden, we can't open attachments.

We can see the attachment, but when we go to full content->retrieve, the clock appears beside it, and it just stays there. Nothing ever comes up.

Is this a problem server-side? Because it's hosted and we can't do anything about that at the moment.

Thanks,

bfrye 03-31-2005 12:19 PM

Have you re-activated the devices on your server after the upgrade?

jazzdrive 03-31-2005 03:08 PM

re:
 
How do you reactivate?


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