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Old 03-31-2005, 12:13 PM   #1 (permalink)
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Default Can no longer open attachments after 4.0 handheld upgrade.

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We recently upgraded our handhelds to the 4.0 software, and they are currently hosted on a BES 3.6. All of a sudden, we can't open attachments.

We can see the attachment, but when we go to full content->retrieve, the clock appears beside it, and it just stays there. Nothing ever comes up.

Is this a problem server-side? Because it's hosted and we can't do anything about that at the moment.

Thanks,
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Old 03-31-2005, 12:19 PM   #2 (permalink)
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Have you re-activated the devices on your server after the upgrade?
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Old 03-31-2005, 03:08 PM   #3 (permalink)
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How do you reactivate?
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