Originally Posted by yahtzee
After my enterprise activation, the default pictures on the BB are giving me the error "cannot open DRM content" when i click on them....two of my own personal pics are viewable....the default ones just appear as a box with a red x....any idea why this is?
I had the same problem on my 7100t after upgrading the OS. After several unsuccessful attempts by T-Mobile support, I was forwarded to RIM. The solution is:
* Back up your data in Desktop Manager using the "BackUp and Restore" option. Use the "Advanced" option and back up everything EXCEPT the "Content Store" data.
* "Wipe Clean" your unit
* Restore data to your unit
According to RIM - there is "something" in the Content Store that will cause the problem with the pictures.
I hope this helps