BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 04-01-2005, 03:52 PM   #1 (permalink)
CrackBerry Addict
 
Join Date: Aug 2004
Model: 9650
Carrier: Sprint
Posts: 655
Post Thanks: 0
Thanked 3 Times in 2 Posts
Arrow Cant open default pics on 7520

Please Login to Remove!

After my enterprise activation, the default pictures on the BB are giving me the error "cannot open DRM content" when i click on them....two of my own personal pics are viewable....the default ones just appear as a box with a red x....any idea why this is?
Offline  
Old 04-02-2005, 05:00 PM   #2 (permalink)
CrackBerry Addict
 
Join Date: Aug 2004
Model: 9650
Carrier: Sprint
Posts: 655
Post Thanks: 0
Thanked 3 Times in 2 Posts
Default

anyone?
Offline  
Old 04-06-2005, 04:53 PM   #3 (permalink)
Thumbs Must Hurt
 
socal7100t's Avatar
 
Join Date: Feb 2005
Location: Southern California
Model: 9530
PIN: 30487E6C
Carrier: Verizon
Posts: 87
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by yahtzee
After my enterprise activation, the default pictures on the BB are giving me the error "cannot open DRM content" when i click on them....two of my own personal pics are viewable....the default ones just appear as a box with a red x....any idea why this is?
I had the same problem on my 7100t after upgrading the OS. After several unsuccessful attempts by T-Mobile support, I was forwarded to RIM. The solution is:
* Back up your data in Desktop Manager using the "BackUp and Restore" option. Use the "Advanced" option and back up everything EXCEPT the "Content Store" data.
* "Wipe Clean" your unit
* Restore data to your unit

According to RIM - there is "something" in the Content Store that will cause the problem with the pictures.

I hope this helps
__________________
socalaloha
Offline  
Old 10-12-2005, 05:26 AM   #4 (permalink)
Knows Where the Search Button Is
 
Lurka's Avatar
 
Join Date: Apr 2005
Location: Italy
Model: 8100
Carrier: TIM
Posts: 33
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by socal7100t
* Back up your data in Desktop Manager using the "BackUp and Restore" option. Use the "Advanced" option and back up everything EXCEPT the "Content Store" data.
* "Wipe Clean" your unit
* Restore data to your unit

According to RIM - there is "something" in the Content Store that will cause the problem with the pictures.

I hope this helps
I need to do that, but what does "wipe" exactly wipe?
Does it preserve personal pictures, themes and 3rd party apps?

Thank you,
/_urka
__________________
H a V e F u N
__________________

L u r k a
__________________
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.