Originally Posted by njrick
My two week old BB 7250 put up a Java error message today. I clicked OK but then the phone rebooted and came up only in a black and white screen. Everything works but only black text on white background. I went to Options / Themes but there is no longer an entry for Themes !
I called Verizon and we wiped the BB completely but still no good. I even restored back from laptop to previous day but still no color! After the wipe, it did the enterprise activation and loaded all service books but guess some still arent there completely ?
Anyone know how to get the original OS software back installed?
I guess the backups dont really back up non-user data ?
Verizon is sending a new one but it seems silly since this isnt a hardware problem.
Im curious as well as the default images wont appear in my "pictures" icon after a "wipe handheld" and resynch...wondering if a new OS would fix without losing data....