04-07-2005, 08:32 AM
Talking BlackBerry Encyclopedia
Join Date: Mar 2005
Location: McKinney, Texas
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Go into settings and check what Service Books are on your handheld. Prior to enterprise activation, the only service books on my unit were Web Client, Provisioning, WAP Transport, WAP Push Config and mMode. After enterprise activation, six service books all identifed as Desktop (Browser Config, SYNC, CICAL, iPPP, ALP and CMIME) were added.
I'm far from a BB expert, but I would guess that the Desktop Service Books shouldn't be there if you are not using a BES? Instead of just uninstalling and reinstalling the Desktop software, should a "wipe" of the handheld be done first?