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Old 01-13-2007, 01:45 PM   #1 (permalink)
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My desktop manager status keeps saying that I'm "disconnected" so I'm unable to sync my Blackberry or download new programs. I've gone to the connection setttings and tryed every possible combination. Any suggestions?
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Old 01-13-2007, 02:09 PM   #2 (permalink)
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Did it work before and all of a sudden stop?
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Old 01-13-2007, 06:51 PM   #3 (permalink)
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Be sure you're not connecting through a USB hub. Connect the BB directly to the computer.
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Old 01-14-2007, 05:32 AM   #4 (permalink)
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Quote:
Originally Posted by Dubdub
Did it work before and all of a sudden stop?
It started showing the disconnect status when I bought a new computer. Also, on my old computer I would Sync through ACT but I stopped using ACT.
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Old 01-14-2007, 10:00 AM   #5 (permalink)
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Try uninstalling first and then reinstalling the desktop manager from scratch and see if that helps. There maybe a conflict with the device using the USB connector possibly or with your syncing options maybe. If it continues after that, let us know.
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