04-07-2005, 03:22 PM
Talking BlackBerry Encyclopedia
Join Date: Oct 2004
Location: LaBrea tarpits, Los Angeles
Carrier: TMO US
Post Thanks: 1
Thanked 0 Times in 0 Posts
| | V4 disappearing address book with wireless sync
Please Login to Remove!
I am using a 7230 with T-Mobile's 18.104.22.168 firmware. It is set to wirelessly sync everything that it can. I'm using MailStreet as the host for my BES v4 service.
I have had a problem with all or some of the entries in my wirelessly synced address book randomly disappearing. Sometimes they just reappear, others the unit has to be connected to the desktop.
Recently I just got 108 of my 1748 items and I couldn't seem to get the rest until I wiped the service book out and completely re-activated the handheld wirelessly. Sometimes when the addresses reappear, it seems like it occurs without down load -- there's no delay, just "bang" and they're back.
This has happened several times -- most recently it required a wireless re-activation (without wiping the service book). This got 200 of my 1748 items back. I connected to the desktop and got the rest of the 1700 items while waiting about an hour for the desktop to connect to the handheld (just at the opening screen, not with intellisync).
Is it just me??? MailStreet's support has been great -- I was just wondering who else might be having this problem and how they fix it.
Last edited by phrider : 04-07-2005 at 03:26 PM.