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Old 01-17-2007, 08:41 AM   #1 (permalink)
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Default Can't find unread messages

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I replaced my old 7520 with a new one and synched all the info to it. My new phone shows that there are 4 unread messages but I cannot find them. I've taken the battery out and still showing the messages. Any suggestions?
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Old 01-17-2007, 09:11 AM   #2 (permalink)
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Quote:
Originally Posted by tmitche1
I replaced my old 7520 with a new one and synched all the info to it. My new phone shows that there are 4 unread messages but I cannot find them. I've taken the battery out and still showing the messages. Any suggestions?
Sometimes a 'delete prior' from the right date will get rid of these. However sometimes you end up wiping out all your messages just to lose the incorrect unread count.
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Old 01-17-2007, 09:11 AM   #3 (permalink)
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look in your log for any hidden messages or SMS messages (are the new messages a slanted envelope?)

Or the phone log for missed calls.

delete those, then reboot via battery pull.
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Old 01-17-2007, 09:58 AM   #4 (permalink)
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Check the end of your message list. Sometimes due to time and date reasons messages can end up at the bottom. There are four messages that are always on a new device (or upgraded one) and if the date is wrong they will end up at the end.
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Old 01-17-2007, 10:03 AM   #5 (permalink)
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And, finally, check in the Saved Messages....
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