Correct me if I am wrong, but I thought the lower case "gprs" means you are in an area with GPRS but there is a problem connecting to it. I think if you are in an area with no GPRS service, the phone will simply say "GSM".
lowercase GPRS means that you are in GPRS area
uppercase means that you have connected to the Blackberry network (which u need to be able to send and recieve)
If you are recieving lowercase, i could contact your Service Provider and check whether the BlackBerry Data account is active on the account. Try popping the battery out for a few seconds to force a re-registration to the network.
The blackberry APN probably hasn't been provisioned to your SIM call your provider make sure they have added the blackberry APN. Once they have added it, remove the battery and put it back it to get it to register.
My carrier just sold me a 0.5 MB/month data plan. I don't know why it won't work.
That is not a lot at all. 2 emails or visiting 1 web site can use all that up. I would really recommend getting the unlimited plan. How long have you had your service turned on, sometimes it takes a couple of days for all the devices on your account to stablize.
__________________ Blackberry Veteran "Today is the tomorrow you worried about yesterday."
I have had this problem several times. After completing the following steps, you will receive a message that says, you have been registered with our network and the gprs should change to GPRS. that is if you have the data plan. If it doesnt work, try a hard reset. Still having problems, contact your service provider
Thanks for all your help, the problem is my provider doesn't support Blackberry, when clearly as I've read on this forum and others they provide service for RIM employees and have tested various blackberries out.
I guess it's no big deal, after all, the main reason i got my blackberry was so I didn't have to carry around a palm pilot and a cell phone anymore, and for that purpose, it's the best piece of technology I've every bought.