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Old 01-19-2007, 06:59 PM   #1 (permalink)
Thumbs Must Hurt
 
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Default why is my blackberry saying ths?

Please Login to Remove!

I just wiped and restored my 7290 cingular device, and on startup it says...

Research in Motion Ltd.
Please return to RIM
Phone # (519) 888-74-65
295 Phillip St
Waterloo Ont
N2L 3W8


why would it say this?
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Old 01-19-2007, 09:07 PM   #2 (permalink)
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Does it run after it boots?
That may be the message in the Owner display. It can be set to anything.
look in the setting for the Owner line.
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Old 01-20-2007, 02:04 PM   #3 (permalink)
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Wirelessly posted (RIM BlackBerry 7290, 4.1OS: BlackBerry7290/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)

When I check Options > Owner, the two text fields are empty.

I only see this message when I do a hard restart and have not unlocked the device yet since restart. After that, it goes away until the next hard boot.
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Old 01-21-2007, 11:41 AM   #4 (permalink)
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did you buy it from ebay or get it at some trade show or somthing? maybe it was stolen at one point?
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(7290 -> 8700 -> 8120 -> 8310, with Robbers) -> (8130 -> 9530 -> 9700 w/ Telus)
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Old 01-21-2007, 11:45 AM   #5 (permalink)
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Did you ever happen to use a default policy file to remove another one? If so, this is the default text for the Owner information for the legacy policy file creator.
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Old 01-21-2007, 11:55 AM   #6 (permalink)
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This happened to a friend of mine as well. If you recently purchased this device second hand or through ebay, you should call the BlackBerry help desk at RIM. On wiping and re-registering, the RIM BlackBerry computer system could have recognized the PIN and pushed the information to the device. It could be a stolen device and they may have a stolen device PIN registry.
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Old 02-05-2007, 12:05 PM   #7 (permalink)
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Strange, now the device asks me to change the password every week! Eeek!

Thanks for all the replies. I purchased the handheld from Cingular directly. Guess RIM support is the next call I'm gonna make.
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