01-22-2007, 10:05 AM
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| | Exchange 2003/BES Server - quirky issue. Need Help.
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I have managed a Bes server for about 17 months w/ exchange 2003. Never had one issue, , , zero.
However, a few executives raised an issue with me that I was not able to answer. Maybe someone here knows.
If a user configures a rule in outlook, that says: If mail comes in for Rico Suave, to John Smith, and john smith setup up a rule that states if mail comes in from Rico, it will goto a subfolder under inbox (that John smith created) called Rico Suave. However, that mail never gets delivered to the blackberry. Custom rules/custom delivery doesnt work with the BES server for some reason.
However, user created folders under inbox, or other folders created parallel to inbox do not show up on the handheld as well.
Only normal mail, with no custom rules that go straight to "INBOX" get delivered to the blackberry.