02-04-2007, 12:53 PM
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Join Date: Apr 2006
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At the height of some models popularity, as well as high-volume holidays, Vaja may run behind on their production schedule.
I've always had delivery on-schedule until this past xmas when a case (ordered as a gift) was about 3 weeks late. I had emailed Vaja a couple weeks prior to the holiday and they advised me that delivery was delayed beyond the holiday, so at least I was prepared. When I received the gift case, Vaja had included a $50 giftcard for subsequent purchases. A very responsible action when I had not even made any complaint to them.
They are one of the best production companies out there, but communication may need to be instigated by the consumer in order to be fully informed.