05-30-2007, 04:23 PM
Join Date: May 2007
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| | Password Keeper "protected" by old PW
I have the exact same problem after upgrading to an 8830 from a 7250. The old password does not work on the 8830, but works just fine on the old 7250, so I know I am typing it correctly. Not using any alt or shift chars - very plain 4 char password.
I cleared the database from the 8830, deleted the desktop sync service book so I could restore the database from the 7250 backup, and I have the same result again. I have tried an empty password as well.
I was going to try going into each password entry on the 7250 and saving to see if it would update the password association to be with the current password. The amount of work that would be almost makes it not worth the effort.
Any other things to try?