BlackBerry Forums Support Community

BlackBerry Forums Support Community (http://www.blackberryforums.com/)
-   General BlackBerry Discussion (http://www.blackberryforums.com/general-blackberry-discussion/)
-   -   attachment disappears when forwarding (http://www.blackberryforums.com/general-blackberry-discussion/63149-attachment-disappears-when-forwarding.html)

netahole 01-28-2007 07:28 PM

attachment disappears when forwarding
 
BES 4.0/ Exchange 2003/ BB 8700

I have a user that when forwards emails with an attachment from the BB, the person receiving the email does not see the attachment. Is there a fix for this?

dgray8 01-28-2007 10:42 PM

is this from a BES acct. or a BIS acct.?

JSanders 01-29-2007 10:44 AM

Quote:

Originally Posted by netahole
BES 4.0/ Exchange 2003/ BB 8700

I have a user that when forwards emails with an attachment from the BB, the person receiving the email does not see the attachment. Is there a fix for this?


The OP's note stated "BES 4.0/ Exchange 2003/ BB 8700"

cache_r_joe 01-29-2007 11:32 AM


I'm having the same issue. I know I'm on a BES, not sure versions, etc. Email client/Server is Lotus Notes if that matters.

Joe

nelaphi 01-29-2007 11:34 AM

im not sure if this is even relevant, but i know that it happens in outlook on the pc. maybe the fix is similar?

dgray8 01-30-2007 02:30 PM

some random ideas: if it is BIS (sounds like its not though) the fix is to delete and readd the email address to the BIS site.

if its BES.....perhaps repush service books....or try deleting/readding affected users to the server and then repush SB's....

mattk0 02-01-2007 04:03 PM

Is it just this user that is seeing the issue or is it when anyone forwards a message using their blackberry the attachment is stripped?

Also, are the attachments from a particular sender or from any sender? Are they on Outlook or a different client?

I've seen an issue similar to this when a blackberry user was on Groupwise but the sender was using Exchange. Somewhere during the process, the attachment had gotten stripped from the e-mail.

Also, does the blackberry receive the attachment? Because a forward is just a call to the server to forward the message so really shouldn't have much to do with the blackberry, if that makes sense..


All times are GMT -5. The time now is 03:21 PM.

Powered by vBulletin® Version 3.6.12
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.