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netahole 01-29-2007 06:50 PM

reactivated BB on BES, now duplicate calendar on BB AND Outlook
I have a BB running on a BES. I had a problem where I had to remove the user from the BES then reactivate. Now after doing so, I now have duplicate appointments on BOTH the handheld and Outlook. I'm not sure how Outlook reconciled this way, but it did. Any ideas on how to fix this without manually deleting the duplicates?

dgray8 01-30-2007 09:43 PM

not sure but maybe the BES admin. section would give you better results.

Paul Lancaster 02-08-2007 09:51 AM

change the calendar view so you can see the 'date created', sort by the date created, and all of the duplicates should have the same date, makes it easier to delete quickly.

RLLD 02-08-2007 10:59 AM

You can also perform an export of Outlook information into a .pst, checking the "do not export duplicates" box. Wipe the device, then import your backup from that .pst back into the information store, again checking the "do not import duplicates" for good measure.

This will clean the dupes, and when you resync the device it will wirelessly import the now clean data into the unit.

Keeping in mind, that sometimes duplicates exist because records truly do have something different in them

Andi 02-08-2007 01:58 PM

also free duplicate entry removal tool availabe from Sperry with a free trial....

Sperry Software - Duplicate Appointments Eliminator Outlook Add-In

works pretty well

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