01-29-2007, 08:15 PM
Join Date: Jan 2007
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| | ARRGGHHH!!! - cannot restore autotext
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I've been working on this for hours. I upgraded a 7250 to an 8703e. I have done this a million times it seems, but I was unable to carry over the autotext from the old device.
When I do the Backup/Restore, the autotext option is grey-ed out. I can only restore useless data (folders, etc.).
I messed around with turning on and off wireless synch, used different computers, created new IT profiles (we have a BES), backed-up just the autotext and tried to restore that. None of it worked.
Please tell me I am not the only one with this problem. I could have rewritten all of them by now, but it is the principle of the thing at this point. Plus it isn't my Blackberry, it is my boss'.
Any help that can be offered wiould be appreciated.