Originally Posted by Tennvol
Yep. Just got off the phone with TMobile and they said there were no known network issues.
FWIW, they said the same about EDGE suddenly dropping at my house a few months back. It had worked there since before they commercially launched the service up until that point. Whenever I went home, it dropped to GPRS. They said there were no network issues on multiple occasions. One day it just started back working. Turns out they had some faulty equipment. Just to note, I can see the darn tower from my home (about 1/4 mile down the road, if that).
...with that said, I would call back and talk to someone else. It sounds like they likely had some maintenance in your area on your towers for the data equipment. Explain to them that you don't want any sort of outage credit to your bill and just want to know if it was planned maintenance and if you should expect any more downtime. If there is/was an actual issue, unless you're a large company or they have many complaints for that particular area/tower, it's very doubtful that they'll roll a truck out to investigate on a single complaint.