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Old 04-11-2005, 01:18 PM   #1 (permalink)
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Default Question re: Sluggish Input

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Hello all.
Some (not all) of the B'berry users at our firm are experiencing what I'll call sluggish input. They use different carriers and have different devices (7230's and 7250's), although we all use BES on Exchange. Below is the text of the email I just got from one of the users describing the situation.

"We are experiencing delays I.e. when inputting security code, writing emails, retrieving emails, sending emails. When I go to open an email, it could take up to 30 seconds to open. When writing an email, I could be half way through a sentence and there is no writing and when it does catch up it only catches 3 to 4 letters and we have to go back and re-write the entire sentence."

Anyone out there have an idea as to cause/remedy?

oldunclemarc
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Old 04-11-2005, 01:57 PM   #2 (permalink)
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Could the devices be going through a wireless activation process at that time? That slows the hell out of the devices.
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Old 04-13-2005, 06:56 PM   #3 (permalink)
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Quote:
Originally Posted by oldunclemarc
Hello all.
Some (not all) of the B'berry users at our firm are experiencing what I'll call sluggish input. They use different carriers and have different devices (7230's and 7250's), although we all use BES on Exchange. Below is the text of the email I just got from one of the users describing the situation.

"We are experiencing delays I.e. when inputting security code, writing emails, retrieving emails, sending emails. When I go to open an email, it could take up to 30 seconds to open. When writing an email, I could be half way through a sentence and there is no writing and when it does catch up it only catches 3 to 4 letters and we have to go back and re-write the entire sentence."

Anyone out there have an idea as to cause/remedy?

oldunclemarc
I would say it is possible to have a damn turtle in your BB if you have too many 3rd party apps installed and the memory is just all used up. Just my $0.02
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Old 04-14-2005, 10:22 AM   #4 (permalink)
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I have that problem sometimes, and I just think it's becaues bberry's are all coded in Java....and java is just...slow.....
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