01-30-2007, 09:43 PM
Join Date: Nov 2005
Location: New Hampshire
Carrier: ATT & Verizon
Post Thanks: 54
Thanked 782 Times in 742 Posts
Appears the original owner did not close out his BIS account. It is most likely active with the IMEI and PIN.
First, you should try to locate the original owner and have him/her contact their carrier and have the BIS account deleted. Once that is done, you can set up your BIS account,
The second option, if you can't find the owner, is to contact your carrier and see if they can rest it.
And finally, if non of the above works, contact the seller to see if he/she will give you your money back.
You just found one of the biggest problems of buying a phone from ebay. You never know what you are getting until you have it.