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Old 01-30-2007, 04:17 PM   #1 (permalink)
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Default I'm receiving e-mails that aren't mine.

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I looked around and couldn't find an answer to my question so I'll make a new topic for it. It seems like everyone has troubles getting emails on their BB, but I am getting emails that aren't mine.

I bought my BB used off Ebay ($66 if you wanted to know) and I got it activated and everything is great. But this morning I woke up and I had 40 emails from various spammers and real people who were emailing the previous owner. I've gotten over 80 thus far today and it's getting quite annoying. He must be getting the emails on a different device as well because I checked one of the emails and it was a replay to one he sent after I activated the phone and his signature was "I sent this from my BlackBerry Wireless Device". I looked on the help section in the BB and it tells me to go to Messages/Options/Email Options and switch off the redirect option. But I only have general message options. I don't know whether I should email the guy and tell him about it or if there is an easier way to do it.


Old 01-30-2007, 06:19 PM   #2 (permalink)
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Try to call your carrier's Blackberry support.

My guess will be due to the previous owner's
Old 01-30-2007, 06:40 PM   #3 (permalink)
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I don't think I see what model BB you have, but you could go to Options > Advanced > Service Book to determine if your BB has the previous owner's email still configured. Look in that table under service books for something that looks like an email address followed by "[CMIME]". You can try deleting that service book if it is present. Likewise, you can also look under Options > Advanced > Message Services to see what message services are registered for your unit. While one is highlighted, hold down the ALT key to see if if there is another present.

Still thought, you may need to call your service provider as previously mentioned to get it fully cancelled. Even deleting the service books, it may be resent automatically.
Old 01-30-2007, 06:48 PM   #4 (permalink)
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No doubt the original owners emails are still getting sent to the device. Not sure if the carrier will do anything. Bets if you can find the original owner. Those are you only choices as you can not stop it from your side.

One fo the problems with a eBay Blackberry
Old 01-30-2007, 09:43 PM   #5 (permalink)
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Appears the original owner did not close out his BIS account. It is most likely active with the IMEI and PIN.

First, you should try to locate the original owner and have him/her contact their carrier and have the BIS account deleted. Once that is done, you can set up your BIS account,

The second option, if you can't find the owner, is to contact your carrier and see if they can rest it.

And finally, if non of the above works, contact the seller to see if he/she will give you your money back.

You just found one of the biggest problems of buying a phone from ebay. You never know what you are getting until you have it.
Old 01-30-2007, 10:10 PM   #6 (permalink)
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This seems to be a Blackberry-only type of problem. I had this issue recently on Blackberry I owned and got the person who sold it to me to have the device removed from his BB account. It is an annoying thing to have happen though.
Old 01-31-2007, 09:14 AM   #7 (permalink)
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You'd think that people wouldn't want to give away access to their personal email...

It's due to the way BIS works and irresponsibility/forgetfulness on the prior owner's part. I guess also a lot of people assume that closing a wireless account means that the associated BIS account will be killed and that's dedinitely not the case. When closing your account, porting, or removing a Blackberry data plan you really have to specifically request that the BIS account be deleted (or un-associated with the PIN of the handheld).
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