02-06-2007, 09:17 AM
Join Date: Oct 2005
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Use a better email filter and post in the technical forums?
Norton internet security monitors after the message after it hits the users mailbox. It does not stop the message before being "delivered" therefor both it and the redirector see it at the same time. This isn't s bug, it is a design issue from microsoft and norton.
The best option would be using VAPI (if that is still the name) via a better email filtering/spam/virus program that runs against the exchange server or as a smarthost before the email is sent to the users desktop.
An even better solution would be to use a BES and get rid of the unreliability inherent in the redirector, though this would not solve your virus issue.