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Old 04-14-2005, 12:09 PM   #1 (permalink)
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Default Battery Status UNKNOWN

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I have a user that on the home screen it shows a small battery icon with a question mark in front of it and when you go to Options, then Status it says UNKNOWN beside Battery? I have had them take the battery out, but nothing changed. The BlackBerry is a 7290, v.3.8
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Old 11-06-2005, 11:20 PM   #2 (permalink)
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I have got this problem too on my 7730. Everything is working ok apart from the fact that the battery level isn't recognized. It appears that I can't charge it either. I've tried another battery in there but it was exactly the same. Any ideas on what is happening here would be much appreciated.

Old 11-06-2005, 11:40 PM   #3 (permalink)
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Have you got the latest OS in it. If you have recently installed the OS or upgraded it may have become corrupted or your download may have been corrupted, I would re-download a fresh copy, back up, do a wipe, reinstall the OS and then do a restore.
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Old 04-10-2006, 06:35 PM   #4 (permalink)
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I am having the same problem with my 7100

did resintalling OS fix your problem ??
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